Shipping & Returns
We provide free standard ground shipping on all domestic orders over $20.00 and a flat rate of $5.00 for orders less than $20.00. Orders typically ship within two business days and are usually delivered within seven business days of being shipped.
We love the products we've made, and we think you will too. If, after trying them, you find that the product did not meet your expectations, just let us know so that we can help you return your products within 30 days of ordering for a full refund. This policy is only applicable for products purchased from us directly at www.mybite.com.
To start a return, contact us at email@example.com with your order number and reason for return. If your return is accepted, we'll send you a return shipping label for $5.00 USD, as well as instructions on how and where to send your package. You may also elect to ship the returned item using an alternate shipping label at your sole cost and expense. Items sent back to us without first requesting a return will not be accepted.
In light of current global events, please note that returns are being processed at a slower rate in order to keep our staff safe.